9:30 AM - 9:55 AM

The Preview: Fresh Thinking, Smart Tech, 
and The Tools Shaping Tomorrow

Welcome to FWD: London—where bold ideas meet cutting-edge technology, and the next era of marketing begins.

Our VP for EMEA, Leigh Thomas, opens with an inside look at our AI-powered platform, revealing how next-gen automation and intelligent features are redefining email marketing—helping brands connect, engage, and grow like never before.

Building on this vision, Fay Kallel, VP of Product Design, unveils Mailchimp's UK roadmap, showcasing how fresh investments, smarter tools, and relentless innovation are unlocking new opportunities for marketers.


The future of marketing isn't coming—it's here.